Effective Date: 05/08/2025

Welcome to Bennmann. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. Use of Website

      • This website is intended for customers seeking medical supplies and related products.
      • You agree not to misuse the site or engage in fraudulent activities.

2. Orders & Payments

      • All orders are subject to availability and confirmation.
      • Prices listed on the website are in Kenyan Shillings (KES) and include applicable taxes unless stated otherwise.
      • Payments must be completed via the secure methods provided at checkout.

3. Delivery

      • We deliver nationwide across Kenya.
      • Standard delivery timelines are 2–4 working days, but delays may occur due to factors beyond our control.
      • You are responsible for providing accurate delivery details.

4. Returns & Refunds

      • Returns are accepted within 7 days of delivery for unopened, unused select products in original condition.
      • Refunds or replacements will be processed once the returned item is inspected.
      • Certain products (e.g., perishable or sterile medical items) may not be eligible for return due to safety reasons.

5. Warranty

      • All products are covered by the manufacturer’s warranty where applicable.
      • Warranty claims must be made according to the product-specific terms provided.

6. Limitation of Liability

      • Bennmann is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
      • Products should only be used for their intended medical purposes and as instructed.

7. Privacy

8. Governing Law

      • These Terms & Conditions are governed by the laws of Kenya.

      • Any disputes will be handled under Kenyan jurisdiction.

9. Contact Us

For any questions or support regarding these Terms & Conditions, please contact us at:
📧 info@bennmann.co.ke
📞 +254 748 572581